Shipping Policy

At Tyale, we strive to provide a transparent and efficient shipping experience for our customers worldwide.

ORDER PROCESSING & CUT-OFF TIME

• Order Cut-off Time: 5:00 PM (GMT+8) Monday to Friday.
• Handling Time: Orders are typically processed and prepared for shipment within 1-3 business days (Quality checks, packing, and paperwork).
• Please note: Orders placed after the cut-off time or during weekends/public holidays will be processed on the next business day.

FREE SHIPPING ELIGIBILITY

SHIPPING TIME & ORIGIN

All orders are shipped directly from our Global Fulfillment Center in China to ensure the freshest designs and best value.

• Estimated Delivery Time: Typically 7-15 business days after shipment.
• Total Delivery Time = Handling Time (1-3 days) + Transit Time (7-15 days).
• Actual delivery time may vary depending on destination and local courier services.

EXPEDITED SHIPPING

If you require faster delivery, please contact us for a custom quote.

TO OTHER COUNTRIES

If your country is not listed above, we may still be able to ship to you. Please contact us with your address for a shipping estimate.

IMPORTANT SHIPPING INFORMATION

• APO/FPO Addresses: We do not ship to APO/FPO addresses.
• Address Accuracy: Please double-check your shipping address and contact details before ordering. We cannot reroute once the parcel has left our facility.
• Tracking: A shipping confirmation with tracking number will be sent once your order ships (tracking may take 1-3 business days to activate).
• Customs & Duties: All shipments are Duty Unpaid (DDU). Any import duties/taxes are the customer's responsibility.
• Argentina Customers: Expedited shipping requires a Tax ID for customs clearance.

CONTACT

For any shipping questions, please contact us.